Trust & transparency

Medical Disclaimer

The platform’s informational role, provider responsibility and emergency guidance in Kosovo.
Updated 2026-08-31 English

GjejeMjekun does not provide medical care

GjejeMjekun is a search, information and communication platform. Content, search results, suggestions and listings are not a diagnosis, triage, prescription, medical advice or a substitute for assessment by a licensed professional. Using the platform does not itself create a doctor-patient relationship.

Professionals and clinics are independent

The professional or clinic is responsible for licensing, qualifications, informed consent, confidentiality, records, diagnosis, treatment, price and standard of care. Patient rights under Law No. 04/L-125 on Health, Law No. 2004/38 and other applicable legislation are exercised against the relevant provider and are not limited by this notice.

Verify before deciding

Profiles, licences, services, prices, opening hours and addresses can change. Unverified listings are shown without a verification mark. Confirm information directly with the professional, clinic or competent authority. Do not start, stop or change medication or treatment based only on information on the platform.

Emergencies in Kosovo

GjejeMjekun is not an emergency service and is not monitored for urgent cases. If there is an immediate risk to life or health, call the free emergency number 112 or medical emergency number 194, or go to the nearest emergency unit. Do not wait for a response from the platform, email or a listed professional.

Information you submit

Submit only necessary information and use protected messaging or channels provided by the provider for health information. Ordinary email and public forms should not be used for documents, diagnoses or unnecessary health details.

Limits of responsibility

We work to keep the platform secure and information useful, but we do not guarantee a medical outcome or absolute accuracy of third-party information. Nothing in this notice excludes liability or patient and consumer rights that Kosovo law does not permit us to limit.

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